Consulting Support

Contact Us

Are you a JKI consulting customer and need support related to software JKI has developed for your company? Please contact JKI directly by email, calling us or submitting the contact form and our engineers will help you right away.

VI Package Manager Support

Are you having trouble with VIPM? Do you have an idea to improve it? Check out the resources below.

VIPM Knowledge Base

Start here. The VIPM Knowledge Base contains answers to common questions or problems encountered by VIPM users.

VIPM Forum

Post your problem or question in our public VIPM forum, where JKI staff work hard to respond to all queries within one business day. If you see a question you can help with, chime in and contribute! Sometimes our users know our software better than we do.

VIPM Idea Exchange

Join the VIPM Idea Exchange and collaborate with other users and JKI engineers to determine the future of VIPM. Your insight matters; we use the Idea Exchange to understand what our users need most, and every VIPM release incorporates ideas from people like you.

Other JKI Products

JKI Forums

If you need help with a JKI product, please post a question in our public discussion forums. Our engineers work hard to answer questions within one business day.

Contact Us

If you have a private concern, please submit a support request via our contact form. You’ll receive an immediate confirmation, and we’ll follow up with you within one business day.

We Care

Your success is critical to you, so it’s critical to us. If you can’t get the help you need from the resources above, email our CEO.